The lab has one inbox: [email protected]. No phone, no office address, no web form. Email only.
Good reasons to write
- You spotted an error in a multiplier, a lane count or a step of a method on the homepage.
- You ran your own demo test and want help reading the log.
- You want to know what data we hold, in line with the privacy policy.
- You represent a business with a partnership or advertising proposal.
Outside our reach
We are not a casino and cannot act on any casino account. Login trouble, deposits, withdrawals and identity checks all belong to the operator where the account was opened, and its support desk is the only place that can resolve them. Questions about a casino’s own rules are best answered by that operator’s documents.
Please leave passwords, card details and scans of ID out of any message. Nothing the lab handles needs them.
Response time
Replies usually arrive within a few working days. Quoting the page address and the exact figure or sentence in question saves a round of back-and-forth.